Investigations

STOPline is recognised as a leading provider of whistleblower programs in the public, private and not-for-profit sectors. Concurrently, STOPline Directors have many years of hands on experience and investigative oversight with jurisdictions in two states at the highest level.

Since 2001, STOPline have conducted many investigations and frequently identify unnecessary errors by managers or supervisors who have been confronted with allegations of dishonesty, bullying, harassment or sexual misconduct or have been tasked with investigating the allegations. Many avoidable errors contributed to further complications, complaints and stress to all involved.

The STOPline investigative team is highly effective and extremely experienced (see the Team).

BASIC RULES should be considered before embarking upon any investigation:

DO’s

• Do have an organisational complaint handling system with clear guidelines.
• Do treat all complaints confidentially.
• Do seek early independent advice from a trusted and experienced source if your own investigative experience or knowledge is lacking.

DON’Ts

• Natural justice does not mean you are required to immediately inform a person that a complaint has been made against them. It means that a person is entitled to respond before a decision is made as to the truth or otherwise of any allegations. You should be satisfied there is sufficient evidence to put to a person accused of misconduct. Natural justice and procedural fairness is required for all complaint investigations to ensure the findings and any sanctions are based on fair and objective decisions.
• Do not panic when receiving a complaint, consider the information carefully and identify exactly what is being alleged.

Depending on the nature of the allegations, in many instances expert advice will be required, particularly in matters involving computers, financial fraud or potential serious criminal matters.

It is STOPline’s recommendation to seek advice and assistance in all cases where you do not have access to an experienced investigator.

FREE – A no obligation discussion or meeting to assist you address critical issues of your internal investigation.

Just call Allan Pocock on 03 9882 4550 or email your concern and contact details to This e-mail address is being protected from spambots. You need JavaScript enabled to view it